PTI Consulting | Episode 5 – Up at The O2 with Dan Hurst
Podcast presented by Michelle Owen (Sky Sports Presenter): Episode 5 (24 mins)
Recorded: August 16th 2019 | With: Dan Hurst (Up at the O2), Mike Bohndiek (Managing Director) and Eric Solem (Head of Commercial)
In this podcast, the team meet with Dan Hurst (Head of Attractions, Up at the O2) and talk through the differences between a stadium tour and an attraction style tour. They also discuss customer expectation and look ahead to what new technologies can add to the customer experience at ‘Up at the o2’.